True emergencies are rare
Most problems with braces are uncomfortable but not urgent. Please contact us during practice hours so we can advise on the next step. If an accident has injured teeth, jaw or face, seek a dental emergency service or emergency department immediately.
Loose bracket or band
If the bracket is still attached to the wire, leave it in place and call us. If it irritates, a little orthodontic wax can help. Please do not try to re-attach a loose bracket yourself.
Poking wire
Gently push the wire end aside with a clean cotton bud or a pencil eraser, or cover it with orthodontic wax. Please contact us for an appointment.
Lost or broken aligner
Get in touch with us. Depending on your stage of treatment, we will advise you to keep wearing the previous aligner, move to the next one or have a replacement made.
Soreness after adjustments
Some tenderness for a few days after an appointment or aligner change is normal; soft food helps. If pain increases or persists, please contact us.
This information is for general guidance and does not replace a personal examination. Whether and which treatment suits you is discussed at your first consultation.